Every order is carefully prepared and sent to you in discreet packaging, with no mention of Macintyres on the outside.
- 2 to 4 working days.
- Your order will be delivered via Royal Mail.
- You’ll receive a dispatch notification along with a tracking number.
£6.95 (VAT included).
FREE on orders over £100.
- Order before 1pm Mon - Fri for next working day delivery**
- Your order will be delivered via Royal Mail.
- You’ll receive a dispatch notification along with a tracking number.
**WATCHES: Due to weight and size restrictions, some watches will be sent by Royal Mail 1st class signed for service, which will take approximately 2-3 working days. If you require faster delivery, please get in touch.
£9.95 (VAT included).
FREE on orders over £250.
Select this option on the "Shipping" page during the checkout process (after you enter your address details).
FREE.
We will contact when your order is ready to collect.
Applicable to EU & Rest of World
Please be aware that if you are outside of the UK your item may incur import duty in your country. This charge will be invoiced directly to you (if you are having it delivered to yourself outside the UK) or to the recipient by the carrier upon delivery. If you wish to know the amount chargeable please contact you or the recipients local tax authority.
£14.95
EXCEPTIONS TO DELIVERY TIMES
Delivery times may be longer for special orders or items that require sizing. If we foresee a delay in delivering your order within this timescale, we will contact you.
Our delivery times are estimated from time of order and are for guidance purposes only and cannot be guaranteed. Macintyres cannot be held responsible for any delays in delivery by the Royal Mail due to seasonal conditions or strike action.
For Channel Island Customers: Please note that deliveries to the Channel Islands may be subject to customs checks, which could result in longer delivery times.
Returns Policy
We offer a 30 Day Money Back Guarantee for online purchases* (please note exceptions below). Returns can be made in-store or by post.
*Exceptions - Personalised, special order items and pierced jewellery cannot be returned unless faulty. Items purchased in our showroom can be returned for an exchange or credit note within 30 days. We do not offer refunds for items purchased in our showroom.
Standard Showroom Purchase Returns Policy: We offer a 30 Day exchange or credit note for items purchased in our showroom*
Goods must be returned with a sales or gift receipt, unused and in pristine condition. Watch boxes, guarantees, instructions and diamond certificates must also be returned.
*Exceptions - We do not exchange, refund or issue credit for personalised items, special orders or earrings, unless faulty. Returns can be made in-store or by post.
We do not offer refunds for items purchased in our showroom. Your statutory rights are unaffected. Macintyres of Edinburgh Ltd comply fully with the Consumer Rights Act 2015. Should you have any concerns in this regard please contact sales@macintyres.co.uk.
