Delivery Information

Delivery TypeCost
Standard UK Delivery (2 to 4 working days) £5.95 (VAT included). FREE on orders over £50.
Express UK Delivery - order before 1pm Mon - Fri for next working day delivery* £9.95 (VAT included). FREE on orders over £150.
Collect In Store FREE. We will contact when your order is ready to collect. 

*Exceptions to Delivery Times.  

Delivery times may be longer for special orders or items that require sizing. If we foresee a delay in delivering your order within this timescale, we will contact you. 

*Macintyres cannot be held responsible for any delays in delivery by the Royal Mail due to seasonal or pandemic conditions.

International Delivery

RegionCost
Europe & Rest of World £14.95

Please be aware that if you are outside of the UK you will not be charged UK VAT but your item may incur import duty in your country. This charge will be invoiced directly to you (if you are having it delivered to yourself outside the UK) or to the recipient by the carrier upon delivery. If you wish to know the amount chargeable please contact you or the recipients local  tax authority.

Returns Policy for Online Purchases 

We offer a 30 Day Money Back Guarantee for online purchases* (please note exceptions below). Returns can be made in-store or by post.

* Exceptions - Personalised, special order items and pierced jewellery cannot be returned unless faulty. Items purchased in our showroom can be returned for an exchange or credit note within 30 days. We do not offer refunds for items purchased in our showroom.

Returns Policy for Showroom Purchases 

Standard Showroom Purchase Returns Policy: We offer a 30 Day Money Back Guarantee for online purchases* (Exceptions - We do not exchange, refund or issue credit for personalised items, special orders or earrings, unless faulty). Returns can be made in-store or by post.


Read Our Full Returns & Exchange Policy


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Privacy Policy

This privacy policy sets out how Macintyres of Edinburgh uses and protects any information that you provide when you use this website.

Macintyres of Edinburgh is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

What we do with the information 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@macintyres.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

We may use your personal information to send you promotional information which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to Accounts Manager, Macintyres of Edinburgh, 2nd Floor, 26 Frederick Street, Edinburgh, EH2 2JR or send an email to info@macintyres.co.uk.

We will promptly correct any information found to be incorrect.

Read our Cookie Policy here >



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