Delivery Information
| Delivery Type | Cost |
|---|---|
| Standard UK Delivery (2 to 4 working days)* | £5.95 (VAT included). FREE on orders over £75. |
| Express UK Delivery - order before 1pm Mon - Fri for next working day delivery* | £9.95 (VAT included). FREE on orders over £200. |
| Click & Collect In-store - select this option on the "Shipping" page during the checkout process (after you enter your address details) | FREE. We will contact when your order is ready to collect. |
*Exceptions to Delivery Times.
Delivery times may be longer for special orders or items that require sizing. If we foresee a delay in delivering your order within this timescale, we will contact you. Macintyres cannot be held responsible for any delays in delivery by the Royal Mail due to seasonal conditions or strike action.
* WATCHES - EXPRESS UK DELIVERY
Due to weight and size restrictions, some watches will be sent by Royal Mail 1st class signed for service, which will take approximately 2-3 working days. If you require faster delivery, please get in touch.
International Delivery
| Region | Cost |
|---|---|
| Europe & Rest of World | £14.95 |
Please be aware that if you are outside of the UK your item may incur import duty in your country. This charge will be invoiced directly to you (if you are having it delivered to yourself outside the UK) or to the recipient by the carrier upon delivery. If you wish to know the amount chargeable please contact you or the recipients local tax authority.
Returns Policy for Online Purchases
We offer a 30 Day Money Back Guarantee for online purchases* (please note exceptions below). Returns can be made in-store or by post.
* Exceptions - Personalised, special order items and pierced jewellery cannot be returned unless faulty. Items purchased in our showroom can be returned for an exchange or credit note within 30 days. We do not offer refunds for items purchased in our showroom.
Returns Policy for Showroom Purchases
Standard Showroom Purchase Returns Policy: We offer a 30 Day Money Back Guarantee for online purchases* (Exceptions - We do not exchange, refund or issue credit for personalised items, special orders or earrings, unless faulty). Returns can be made in-store or by post.