Jewellery Repairs & Alterations

All jewellery can suffer from wear and tear or accidental damage. At Macintyres, we can repair, refurbish and alter all types of jewellery. Whether it is a simple ring sizing or a complete redesign, we can restore your most precious possessions to be as good as new.

Services include steam cleaning, sizing, re-polishing and rhodium plating, stone identification, replacement and re-cutting, claw re-tipping, the fitting of new full or half shanks, chain and bracelet adjustments, watch straps and battery replacements (our brands only) and pearl re-stringing.
 

WATCH BRACELET ADJUSTMENT

If you have recently purchased a watch from Macintyres and the bracelet is too big for your wrist, please visit our showroom where a member of staff will be happy to adjust it for you, free of charge. If you prefer you can return the watch to us, with details of the size you need it adjusted to, and we will adjust it for you and return within 5 working days. There may be some watches that have to be returned to the manufacturer for adjustment. We will advise if the watch you return has to go back to the manufacturer and an approximate timescale.

We do not charge for this service but you do need to pay to post the watch back to us. We recommend for your own protection returning items by Royal Mail Special or Recorded Delivery depending on the value of the item. This ensures proof of delivery and insurance on the goods while in transit. Macintyres of Edinburgh cannot accept any responsibility for returned items that have not been sent using the above delivery methods. If the watch bracelet is too small we can usually provide up to three links free of charge; however there may be a charge if you require more than three links or if they are made of a precious metal, e.g. 9ct gold.


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Privacy Policy

This privacy policy sets out how Macintyres of Edinburgh uses and protects any information that you provide when you use this website.

Macintyres of Edinburgh is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

What we do with the information 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@macintyres.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

We may use your personal information to send you promotional information which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to Accounts Manager, Macintyres of Edinburgh, 2nd Floor, 26 Frederick Street, Edinburgh, EH2 2JR or send an email to info@macintyres.co.uk.

We will promptly correct any information found to be incorrect.

Read our Cookie Policy here >



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